Privacy Policy
Vizahub is committed to protecting your privacy. This policy explains what information we collect when you use our website and services.
Information We Collect
When you submit an enquiry or application through our website, we collect your full name, email address, phone number, passport details (when required for visa processing), destination country, travel dates, preferred language, and any message or documents you choose to share.
How We Use Your Information
We use your details to:
- Respond to your enquiry and provide the services you request
- Prepare and process your visa application
- Communicate about your visa status and document requirements
- Arrange travel insurance, flight bookings and hotel reservations
- Improve our website and customer experience
Sharing Your Information
We do not sell, rent or trade your personal information. We may share your details only with:
- Embassies, consulates or visa application centres (VFS Global) as required to process your application
- Travel insurance providers, airlines or hotels when you request booking services
- Government authorities when legally required
Data Security
We take reasonable technical and organisational measures to protect the information you provide. Sensitive documents such as passport scans should only be shared through secure channels we confirm with you directly. We do not store payment card details.
Data Retention
We retain your personal information only for as long as necessary to complete your requested services and for a reasonable period afterwards. Application-related documents are retained for up to 12 months after the visa decision is issued.
Your Rights
You have the right to request access to, correct, or request deletion of your personal information. Contact us at info@vizahub.com.
Cookies
Our website uses essential cookies for basic functionality and to remember your preferences (dark mode, language). We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to embassy websites, VFS Global, or other third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies independently.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page. We recommend checking this page periodically.
Contact Us
Email: info@vizahub.com
Phone: +962 79 558 1692
WhatsApp: +962 79 558 1692
Office: Khalda, Amman 11194, Jordan